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M Room

How Finland’s largest barber chain shifted its marketing up a gear

M Room is Finland’s largest barbershop chain and a pioneer in digital customer experience. Its marketing needed to shift up a gear, and the cost per conversion in search advertising was cut in half.

Barbers at work in M Room’s bright shop

An experience you won’t regret

M Room is Finland’s largest barbershop chain and a pioneer in digital customer experience. Its marketing needed to shift up a gear, and here’s how we did it.

Fact sheet

What came of it

M Room
-50%cost per conversion in search advertising
3xmore varied digital prospecting

Behind the scenes

Insights from our experts

More efficient customer acquisition

The cost per conversion in search advertising halved, and digital prospecting became three times more varied.

From data to customer communication results

Customer messages multiplied, CRM open rates went through the roof and sales records were broken.

  • Weekly wins are measured against the market
  • Advertising is optimised with Marketing Mix Modelling, not last click
A laptop showing a marketing results chart Measurement

Creative examples

A peek at the marketing

Video · 4:5
Video · 4:5
A barber cutting a customer’s hair at M Room

I want results like these

What we made

  • Search advertising
  • Digital prospecting
  • Ad production and upkeep
  • Video content for different channels
  • CRM messaging
  • Weekly operational measurement
  • Advertising optimised with Marketing Mix Modelling

”Julkee x Lempee’s vision, the breadth of their services and their skilful data management make them the perfect marketing partner for us.”

Niko Sandell, Marketing and IT, M Room

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